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We’d love to hear from you! At The Elite Training Academy, we are here to support you in enhancing your childcare center's quality and effectiveness. Whether you have questions about our services, need more information, or want to schedule a consultation, our team is ready to assist you.

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    Refund and Cancellation Policy At The Elite Training Academy, we are committed to providing high-quality training and professional development. If you need to cancel or request a refund for a training session or event, please review the following guidelines: Virtual Training: Cancellations must be made at least 24 hours before the scheduled session for a full refund. Cancellations made within 24 hours of the session are non-refundable. In-Person Training: For in-person events, cancellations must be made at least 72 hours in advance for a full refund, or to reschedule. Cancellations made within 72 hours are non-refundable. No-Show: If you do not attend a scheduled training session without prior notice, you will not be eligible for a refund. Substitutions: If you are unable to attend, you may transfer your registration to a colleague or another individual at no additional charge by notifying us in advance. For any refund or cancellation requests, please contact our support team at [email address] to discuss your situation. Fulfillment and Shipping Policy At The Elite Training Academy, we strive to ensure that all training materials and resources are delivered in a timely manner. Virtual Training: Access links and materials for virtual training will be sent via email within 24 hours after registration. In-Person Training: All physical materials, if applicable, will be shipped to the provided address within 5 business days of registration. Shipping costs are included in the registration fee. Please ensure that the contact and shipping details you provide are accurate to avoid any delays. If there are any issues with the delivery of your materials, please contact us at [email address]. Terms and Conditions By using The Elite Training Academy's services, you agree to the following terms: Eligibility: Our services are available to individuals and organizations seeking professional development in early childhood education. Training and Services: We offer both virtual and in-person training sessions designed to help childcare owners and educators improve their practices. All content provided is for educational purposes only. Individual policies are listed for each service when booking. Payment: All payments for training and services are due at the time of registration. Payment options will be provided at checkout. Intellectual Property: All training materials, content, and resources provided by The Elite Training Academy are the property of the company and are protected by copyright laws. Reproduction or distribution of these materials without permission is prohibited. Liability: The NW Childcare Consulting Firm is not responsible for any damages or losses incurred from using our services. We are not liable for any personal injury, property damage, or financial loss arising from participation in training or events. Changes to Terms: We reserve the right to modify these terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the changes. Privacy Policy The Elite Training Academy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information. Information We Collect: We collect personal information such as name, email address, phone number, and payment details when you register for training or services. We may also collect feedback and survey responses to improve our offerings. How We Use Your Information: Your personal information is used solely for processing registrations, delivering training, and improving our services. We do not sell, rent, or trade your information to third parties. Data Security: We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Cookies: We use cookies on our website to enhance user experience and gather analytical data to improve our services. You can choose to disable cookies through your browser settings. Your Rights: You have the right to access, correct, or request the deletion of your personal information at any time. For any privacy-related concerns or requests, please contact us at www.nwccconsulting.com. By using our website or services, you agree to our privacy practices as outlined in this policy.

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